Terms & Conditions

**1. Acceptance of Terms:*

 - By accessing or using the website www.naturestays.ca operated by Beechwood Nature Stays, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our website.

**2. Changes to Terms:**

 - Beechwood Nature Stays reserves the right to modify or revise these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the modified terms.

**3. Use of Content:**

 - The content provided on www.naturestays.ca is the intellectual property of Beechwood Nature Stays. Users are prohibited from copying, reproducing, or distributing the content for commercial purposes without prior written consent.

**4. User Accounts:**

 - If you create a user account on www.naturestays.ca, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

**5. Prohibited Activities:**

 - Users are expressly prohibited from engaging in activities such as:

 - Modifying, adapting, or creating derivative works from the content.

 - Using automated tools or methods, such as web scraping, to collect or extract information from the website without explicit permission.

**6. Privacy Policy:**

 - The collection and use of personal information are governed by our Privacy Policy. Please review our Privacy Policy to understand how we handle your data.

**7. Limitation of Liability:**

 - Beechwood Nature Stays shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of www.naturestays.ca.

**8. Links to Third-Party Websites:**

 - www.naturestays.ca may contain links to third-party websites. We do not endorse or assume responsibility for the content or practices of these websites. Your use of third-party websites is at your own risk.

**9. Governing Law:**

 - These Terms and Conditions are governed by and construed in accordance with the laws of Canada. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction in court.

**10. Contact Information:**

 - If you have any questions or concerns about these Terms and Conditions, please contact Beechwood Nature Stays at [contact@naturestays.ca].

**11. Reservation and Booking Policies:**

 - Specific terms related to reservations, bookings, cancellations, and refunds are outlined in our dedicated Reservation and Booking Policies. Users are encouraged to review these policies when making reservations.

**12. Guest Responsibilities:**

 - Guests using Beechwood Nature Stays' services are expected to adhere to the rules and guidelines provided by the establishment. Failure to comply may result in necessary actions as outlined in our policies.

**13. Marketing and Promotions:**

 - Users may receive promotional communications from Beechwood Nature Stays. By using the website, you consent to receiving such communications. You can opt out of promotional emails at any time.

**14. Intellectual Property Rights:**

 - All trademarks, service marks, and logos on www.naturestays.ca are the property of Beechwood Nature Stays or their respective owners. Unauthorized use of these materials is strictly prohibited.

**15. User Contributions:**

 - Users submitting content to www.naturestays.ca grant Beechwood Nature Stays a non-exclusive right to use, reproduce, modify, adapt, publish, translate, create derivative works, distribute, and display such content.

**16. Disclaimer:**

 - Beechwood Nature Stays is not responsible for any inaccuracies, errors, or omissions on www.naturestays.ca. The information is provided for general informational purposes and is subject to change without notice.

**17. Entire Agreement:**

 - These Terms and Conditions constitute the entire agreement between the user and Beechwood Nature Stays regarding the use of www.naturestays.ca.

**18. Cottage Rules and Regulations:**

 - Please see separate section for rules and regulations .

**19. Check-In/Check-Out Procedures:**

 - Detailed instructions will be emailed to every guest 4 days prior to arrival. Email will include information about and not limited to check-in instructions/ information, check in / out times, directions, lock code infotainment, other info. 

**20. Maintenance and Repairs:**

• 1. Reporting Issues:

Beechwood Nature Stays values the comfort and satisfaction of our guests. Should you encounter any maintenance issues or require repairs during your stay, we encourage you to promptly report these matters to our staff or through the designated communication channels provided.

• 2. Timely Resolution:

Our commitment is to address reported maintenance issues and repairs in a timely manner. Upon receiving your report, our maintenance team will assess the situation and prioritize necessary repairs to ensure the least disruption to your stay.

• 3. Emergency Situations:

In the case of emergency maintenance situations that directly affect the safety or habitability of the accommodation, Beechwood Nature Stays will take immediate action to resolve the issue, with the safety and well-being of our guests as the top priority.

• 4. Communication:

We understand that communication is key. Throughout the maintenance and repair process, Beechwood Nature Stays will keep guests informed about the progress and expected resolution times. If temporary inconveniences are unavoidable, we will make every effort to provide suitable alternatives or accommodations.

• 5 Access to Accommodation:

In order to facilitate necessary maintenance and repairs, Beechwood Nature Stays may require access to your accommodation. We will make reasonable efforts to coordinate access at times that are convenient for you, considering your privacy and comfort.

• 6. Guest Cooperation:

We appreciate the cooperation of our guests in allowing necessary maintenance and repairs to be carried out. Your assistance in promptly reporting issues and providing access to our maintenance team contributes to maintaining the quality and safety of our accommodations.

• 7. Compensation for Disruptions:

In the event that maintenance or repairs significantly disrupt your stay, Beechwood Nature Stays will consider appropriate compensation or alternative arrangements, subject to the nature and duration of the disruption. Any compensation decisions will be made at the discretion of Beechwood Nature Stays.

• 8. Feedback:

Beechwood Nature Stays welcomes feedback regarding maintenance and repairs. If there are aspects of your experience that you feel require attention or improvement, please share your feedback with us, as it helps us enhance the overall quality of our accommodations and services.

**21. Security Deposit:**

 - If applicable, define the terms of a security deposit, including the amount, conditions for withholding, and the process for returning the deposit after a guest's stay.

**22. Force Majeure Clause:**

 - Include a clause addressing unforeseen circumstances or "acts of God" (e.g., natural disasters) that might affect reservations and how they will be handled.

**23. Indemnification:**

 - Clearly state that guests are responsible for any damage or loss caused during their stay and indemnify the property owner against any claims arising from their use of the cottage.

**24. Termination of Stay:**

 - Outline conditions under which the property owner can terminate a guest's stay, especially in cases of non-compliance with rules or disruptive behavior.

**25. Dispute Resolution:**

 - Specify the process for resolving disputes, whether through mediation, arbitration, or legal action, and the jurisdiction where disputes will be addressed.

**26. Local Attractions and Recommendations:**

 - Include information about nearby attractions, activities, and recommendations to enhance the guest experience. This can contribute to a positive stay and showcase your knowledge of the local area.

**27. Payment Terms:**

 - Guests agree to make payments for reservations using the Stripe payment platform. Accepted payment methods include [list of accepted payment methods, e.g., credit cards]. Payment timing details, including any additional fees for services such as cleaning or security deposits, are outlined in the reservation process.

**28. Stripe Payment Security:**

 - Your financial security is important to us. Payments made through the Stripe platform are subject to their secure payment processing. All sensitive payment information is handled in accordance with Stripe's security measures. For more details, refer to Stripe's terms and policies.

**29. Booking Platform:**

 - Reservations and bookings are facilitated through the Hospitable booking platform. By using our services, guests acknowledge and agree to adhere to both our terms and conditions and those of the Hospitable platform. Any concerns or disputes related to the booking process should be directed to Hospitable.

**30. Cancellation and Refund Policies:**

 - Guests are subject to the cancellation and refund policies outlined by Hospitable for reservations made through their platform. Details regarding penalties or fees associated with cancellations at different time intervals can be found in the reservation process. Please see specific cancellation and refund policy in the section in the drop down menu.

**31. Reservation Confirmation:**

 - Upon successful completion of the reservation process through Hospitable, guests will receive confirmation details, including booking confirmations and relevant reservation information. All subsequent communication related to the reservation will be managed through the Hospitable platform.

**32. Privacy and Data Security:**

 - We prioritize the privacy and security of user information. Sensitive data, including payment details, is handled securely and in accordance with both our privacy policy and the policies of the payment processor, Stripe. For further details, please refer to our Privacy Policy and Stripe's terms.

**33. Changes to Booking Platform:**

 - Users acknowledge that the use of Hospitable for reservations is subject to the terms and conditions of the booking platform. Any changes or updates to the platform's features or policies are beyond our control, and users are encouraged to review Hospitable's terms for the latest information.

**34. Hospitable Support:**

 - For any technical difficulties, inquiries about the reservation process, or issues related to the Hospitable platform, users can contact Hospitable's support directly. Contact details and support information can be found on the Hospitable platform.

**35. Power Outages and Generator Usage:**

• 1. Power Outages:

Beechwood Nature Stays acknowledges that power outages may occur due to unforeseen circumstances, including storms or maintenance conducted by Nova Scotia Power. In the event of a power outage, we strive to minimize disruption to our guests and will take reasonable steps to address the situation promptly.

• 2. Generator Availability:

Beechwood Nature Stays has a generator on-site to provide full working power in the cottage during a guest’s stay. The generator is intended to offer essential services, ensuring guest comfort during power outages.

• 3. Limited Duration of Generator Use:

While the generator can provide power during outages, guests are advised that its capacity may be limited, and it is primarily designed to support essential services. Prolonged outages or extensive power usage may impact the availability and duration of the generator’s operation.

• 4. Communication During Outages:

In the event of a power outage, Beechwood Nature Stays will make efforts to communicate with guests regarding the situation, expected duration, and any measures in place to mitigate inconvenience. Updates may be provided through on-site notices or alternative means of communication.

• 5. Guest Cooperation:

We appreciate the cooperation of our guests during power outages and generator use. Guests are encouraged to report any issues related to power supply promptly, allowing us to address concerns and provide assistance as needed.

• 6. No Compensation for Acts of Nature:

Guests acknowledge that power outages resulting from acts of nature or events beyond the control of Beechwood Nature Stays, such as storms or maintenance by Nova Scotia Power, may occur. In such cases, guests understand and agree that compensation for inconveniences caused by these events is not guaranteed. If a guest would like to cancel, we do not offer any refunds only rescheduling to a different date available.