** Refund / Cancellation Policy for website direct bookings:**
At Beechwood Nature Stays, we strive to accommodate our guests while balancing the operational costs associated with cancellations. Please review our policy carefully:
1. Refunds:
• For direct bookings made through NatureStays.ca, cancellations made 60 days or more before your scheduled arrival are eligible for a 97% refund, as the remaining 3% covers transaction fees.
• We do not offer a 100% refund under any circumstances due to non-refundable transaction fees.
2. Cancellations After 60 Days:
• If you cancel within 60 days of your scheduled arrival, no refunds will be issued.
3. Bad Weather Exceptions (e.g., snow storms) :
• If your cancellation is due to inclement weather (e.g., snowstorms) and occurs after the 60-day window, we do not provide refunds; however, we will gladly work with you to reschedule your stay for a future date.
We appreciate your understanding and are committed to ensuring your experience with Beechwood Nature Stays is as smooth and enjoyable as possible. If you have any questions about this policy, please don’t hesitate to reach out.
**Airbnb Bookings:**
- For reservations made through Airbnb, guests are subject to the cancellation policy stated on our Airbnb listing. If your cancellation is due to inclement weather (e.g., snowstorms) we will gladly work with you to reschedule your stay for a future date.
Airbnb's cancellation terms and conditions will apply to bookings made through our Airbnb listing —> [https://abnb.me/xMGrdqRMLGb] .
*** Rescheduling Details for All Bookings ***
Guests who meet the rescheduling criteria may adjust their booking dates under the following conditions:
1. Weather-Related Cancellations
• Rescheduling is only available for cancellations made due to weather-related circumstances, such as snowstorms, that would significantly impact your stay, travel or safety.
• These rescheduling requests can be made even if the cancellation occurs within 60 days of arrival, including up to 1-2 days or less prior to arrival.
2. Rescheduling Requests
• All rescheduling requests must be communicated to Beechwood Nature Stays through the provided contact channels (email, phone or Airbnb).
3. Rescheduling Restrictions
• Guests who originally book dates falling Sunday to Thursday may reschedule to other Sunday to Thursday dates unless they choose to pay an additional fee to reschedule to a weekend.
• Guests who book weekend dates (Friday or Saturday) may reschedule to any day of the week.
** 4. Communication:**
- Guests are encouraged to contact Beechwood Nature Stays directly for any inquiries or to discuss rescheduling. Communication regarding cancellations and rescheduling should be initiated through the contact information provided on www.naturestays.ca or through Airbnb.
**5. Acknowledgment:**
- By making a direct booking through www.naturestays.ca, guests acknowledge and accept the 97% refund policy and the rescheduling criteria outlined in this policy.
**Note:** This cancellation policy is specific to direct bookings made through www.naturestays.ca. Guests making reservations through Airbnb are subject to Airbnb's cancellation policy.